Best Tech Computer Services provides computer repair in the Greater New Orleans area.  
Best Tech Computer Services provides computer repair in the Greater New Orleans area.
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Services

Established in 1995, Best Tech Computer Services provides custom services to home and corporate offices in the Greater New Orleans Metro area. Best Tech offers a wide range of products including custom built computers, file servers and high performance gaming machines. Best Tech performs repairs on all makes and models of computers, laptops and printers. We also offer other services including consulting, network configuration, and data protection and recovery.

  Technician soldering

PC Repair Laptop Repair Printer Repair Data Recovery iPod

Desktop PC

PC Repair

Manufacturing of components in the computer industry has reached a good baseline of product quality. However, this does not mean that all products are of the same quality. This simply means that a lower percentage of parts are failing from poor design. Most manufacturers produce several product lines with some computers priced and designed for "Home-Use," others for "Business-Use," and the best quality reserved for "Mission-Critical Use". In every industry, one will find a good, better and best scenario. Best Tech Computer Services can assist you in selecting the best possible parts or custom build a system designed to meet your needs.

As a result of this newly achieved production quality, pc repair is rarely about changing parts and more about familiarity with operating systems, programs, hardware compatibility and the ability to communicate these solutions to a client in simple non-technical terms without a 40 minute wait for phone support. To provide the best possible service, all calls are personally answered. Clients may discuss their problem(s) or need(s) with someone who understands them.

Best Tech will still work on computers that have older non-supported operating systems for clients that require this service. For those that wish to change their existing operating system, we can either upgrade or downgrade equipment.

For clients using Windows Vista, please keep in mind that not all drivers are up to date and that although downgrades back to Windows XP are possible, some features may not work depending on manufacturer and chipset.

Best Tech will also work with clients to setup regular automated backups of their data, transfer data from one computer to another as well as perform data recovery when possible.

** We will replace all damaged or defective hardware on MAC computers but currently do not offer software support. **

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Laptop

Laptop Repair

An increasing need for mobility has given great rise to the laptop/notebook sector of the computer industry. With increased travel as part of one's job responsibilities and the need of having a portable virtual office with you, the notebook is a quint essential part of one's ability to function. With people relying on having information at one's finger tips, even the slightest mishap can cause great panic. Best Tech Computer Service can order all replacement parts next day from most major distributors and drop ship user replaceable parts directly to the customer location (pre-paid orders only).

Laptop Services

  • Backup
  • Data Recovery
  • Data Transfer
  • DC Jack Replacement
  • Drive Sector Cloning for Court Cases
  • Operating System Downgrade/Upgrade
  • System Restore
  • Virus/Spyware Removal
  • Software installation and Configuration
  • Troubleshoot and Replace any part listed below

Replacement Parts (Installed)

  • CD/DVD
  • CPU
  • Fan(s)
  • FL/Inverter
  • Hard Drive
  • Hinge
  • Keyboard
  • LCD Screen
  • Memory
  • Plastics
  • Systemboard
  • Track pad

For customers visiting the New Orleans area, we stock common replacement parts which can be delivered to your hotel. Help is available for more complex problems with expedited As You Wait Service or you can call and schedule an appointment at a time more convenient for you.

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Printer Repair

In today's market it is difficult to find support on printers as most salesmen and manufactures want you to throw your product away and most computer companies only work on PCs and networks. Since 1995 Best Tech Computer Service has been servicing all makes and model printers. We can assist you with the following:

Epson DFX 9000
Dot matrix invoice printers
Genicom 6306
Commericial/Industrial Line Printers
Printer
Inkjet/Photo Printers/ All in Ones
HP4200dtn
Laser & Color Laser Printers
Xerox 8660
Solid Ink Printers
Canon Image Prograf IPF720
Plotters

For companies with five or more of the same product we can offer you quarterly preventative maintenance service plans which include a thorough cleaning, roller replacement, page count, list of optional services and a free parts stocking program so that we can service your every need within hours instead of days. Our goal is to keep your equipment working for you and avoid downtime by performing regular maintenance before problems occur.

Clients who have printers valued under $200.00 should not consider service unless they have purchased lots of toner/ink or just need a simple cleaning. We will do everything possible to keep your possessions working up to the manufacturers original factory specifications.

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Data Recovery

Signs to recognize that your hard drive may be going bad and need data recovery:

Symptom Description Hard Drive
• Strange noises Clicking or grinding sounds
• Frequent Blue Screen Errors Microsoft Stop Errors
• Unresponsiveness Computer freeze in the middle of working
• Decreased Performance Computer seems noticeably slower
• DROP Drive or computer dropped
• CRC Errors CRC Errors when copying data
• Not Booting Computer turns on but will not start up
• Not Recognized Cannot detect drive and looks for CD or Floppy
• Water Damage Had water spilled on the drive or keyboard of laptop
• FIRE Computer either exposed to heat, smoke or fire
• FLOOD ** **Computer has been submerged in water **
• Surge or Electronic Damage Power surge, spike, lightening damage, etc.

Special Note: For drives that have been in a flood, DO NOT DRY THE DRIVE. Place the drive in a sealed container of clean water and send it to our data lab.


Client Preparation and Expectations For Data Recovery

  • Get an idea of what the data is worth before deciding on data recovery.
  • Have a list of the specific files and folders you hope to recover.
  • Know the location of the data - user profile, desktop, special folder, etc.
  • Do NOT expect programs to be recovered.
  • Ask if the type of damage the drive sustained requires clean room use
  • What happens if no data is recovered?
  • Would you trust your data to someone that does free estimates?

Best Tech Computer Services continues to help clients recover data as quickly and reasonably as possible by performing electronic and software repairs locally.

Clients needing clean room facilities receive expedited service directly to our master technicians in Florida who specialize in difficult to recover information. Our facility and Data Engineers are U.S. Government approved for Secure and Classified Data.

My clients have successfully recovered lost term papers, books and dissertations, family pictures of loved ones, database files, email folders, music, accounting data, specialized programs and more from a variety of media including:

  • Hard Drives (IDE, SCSI, SATA, RAID, Micro Drives)
  • CD/DVD
  • Flash or Thumb Drives
  • iPods
  • Tape Drives

When experiencing any of the symptoms listed above, please bring us the computer or hard drive for a proactive evaluation or schedule a service call as soon as possible. When data becomes lost, damaged, missing, corrupt, sabotaged or cannot be accessed, we will work together to find a solution. In some cases, data recovery is not needed and we may be able to extract the file or folder requested saving time, money and stress.

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iPod

Now as popular as a cell phone, the IPOD has progressed from a status symbol to a cultural ICON. When clients experience problems such as a freeze, cracked screen, dead battery or clicking hard drive they are panic stricken. All that music that they have worked so hard to acquire is NOT necessarily lost forever nor do they have to throw away their investment. We offer Data Recovery and Backup Service to DVD as well as replacement for the following items:

iPod Replacement Service

  • Battery
  • Hard Drive
  • LCD/Screen
  • Plastics/Front Cover
  • Systemboard

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