Philosophy

What does computer support mean to you?

What would you like to have happen when asking for technical support?

At Best Tech Computer Services we believe that good service starts before the client contacts us. This means that our staff knows and realizes the importance of each and every call. We understand that our job exists because people have problems or concerns and that retail stores, manufacturers and most technical support is designed with companies trying to minimally support a product rather than having the consumer in mind. Whether you are calling for assistance, consulting, data recovery, networking, parts research, scheduling service, or just calling to find out our hours of operation, your needs are important to us.

Experience the difference as you find each call answered with a live human voice. Although we spend our days working on highly technical products, service should be simple and straight forward. We do not believe in caller ID, Voice Mail or other such gimmicks to reduce personal interaction.

The service we perform for our clients is personal and customized. We work with our clients to determine the cause of their problem rather than focusing on the symptom. Together we craft a solution that not only resolves the problem but provides the client with a proactive means of mitigating and/or preventing future problems.

Computers are more than just machines: for a company they represent the engine that drives productivity and profitability and for individuals they are a personal expression of the user or owner. At Best Tech Computer Service, we value your business and try to minimize your down time. Our goal is to provide a quality service as quickly as possible. In order to be more efficient we use parts from local suppliers and demand our vendors provide second day shipping on products. We even offer a Same Day Service by scheduled appointment with no additional charge and an Expedited "As You Wait" Service in our repair facility.

Have Best Tech Computer Services come to your office for a FREE Consultation.

Ask about our Discounted Time Blocks as well as Quarterly and Bi-Annual Service Plans.

Let Best Tech Computer Services verify and test your current data backup method.

Enroll in our Laser Printer Partner Program.